Privacy Policy
This site is owned and operated by The Crooked Key Society, LLC. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and what choices you have. It applies to all users of our website (crookedkeysociety.com) and other related websites, services, and products, in compliance with applicable global data protection laws, including GDPR and CASL.

INFORMATION WE COLLECT
We may collect the following types of information:

• Name, email address, phone number, mailing address

• Billing/shipping details

• Device identifiers, browser type, IP address, operating system

• App interactions, pages visited, order history

• Voluntarily submitted information via forms, surveys, or sign-ups

• SMS consent-related data

We may also use cookies, pixels, tags, and similar technologies to understand how users interact with our website. These tools help us improve your experience but can be disabled in your browser settings.

HOW WE USE YOUR INFORMATION
We use your information for legitimate business interests, including:

• Processing transactions and sending order confirmations

• Providing customer support

• Enhancing your user experience on the site

• Sending newsletters, promotions, and event information (if opted-in)

• Personalizing content and offers

• Monitoring site usage and performance to improve services

• Screening for fraud or suspicious activity

We do not sell or rent your personal data. You can take that to the graveyard and bury it.

Your information may be shared only with trusted vendors who assist us in operating our business—primarily the small business that handles our event ticketing. That’s pretty much it.

EMAILS & MESSAGING
If you sign up for our newsletter or make a booking, you may receive occasional emails from us. These may include:

• Event reminders

• Product restocks

• News and content we believe you’ll enjoy

You can unsubscribe at any time using the link in our emails.

SMS Messaging (if consented):

• Used for tour reminders, updates, or promotions

• You can opt out at any time by replying STOP

• Message and data rates may apply

THE NEWSLETTER (OR LACK THEREOF)
Yes, we technically have a newsletter. But between ghost tours, haunted house prep, and trying to remember what day it is, we don’t get it out very often. There have only been a few issues scattered over several years. We keep trying. One day, it may arrive in your inbox like a long-lost letter from the grave. But until then, know that we’re more focused on giving great tours than monthly email blasts.

DATA PROTECTION & SECURITY
We take reasonable measures to safeguard your personal data. This includes using secure servers, encryption, and access controls. While no system is ever fully secure, we work hard to protect your information.

YOUR RIGHTS
If you are a resident of the EU, UK, or Canada, you have rights regarding your data:

• Access and review personal information

• Correct inaccuracies

• Request deletion

• Opt-out of marketing communications

To exercise these rights or to request data deletion, contact us at: info@crookedkeysociety.com

CHILDREN UNDER 13
Our site is not intended for children under 13. We do not knowingly collect or store information from minors without verifiable parental consent.

COOKIES & TRACKING TECHNOLOGIES
Cookies help us analyze web traffic, remember preferences, and enhance your experience. You may disable cookies in your browser, though some features may not function as intended. For more details, visit www.allaboutcookies.org.

BEHAVIORAL ADVERTISING
We may use cookies or pixels to deliver ads relevant to your interests. You can opt out of targeted advertising via:

• Network Advertising Initiative

• Digital Advertising Alliance

UPDATES TO THIS POLICY
We may revise this policy from time to time. If we make significant changes, we will post a notice on our website. Your continued use of our services means you agree to the updated terms.

CONTACT US
The Crooked Key Society, LLC
info@crookedkeysociety.com

Your story is safe with us.
(But beware—we do keep secrets in the Archive.)